'Owners' means BARON GROUP LTD. Applicants' means clients applying to rent a property. Tenants' means Applicants when they have taken up residence. 'Owners Booking Form' means the Booking Form (hard copy or electronic) specified by the Owners to be used by all Applicants.
The Tenants agree:
Loud music or noise is strictly not permitted at any time during tenancy and the property is not to be used for parties or similar events. Any breach of this provision will constitute a breach of contract whereupon the Owners may terminate the booking forthwith in which case all monies paid by the Applicant will be forfeited.
The kitchen along with the crockery and cutlery, must be left clean upon leaving the property. Failure to do this will incur a € 40 charge.
To pay for any losses or damages to the property including contents excluding reasonable wear and tear.
To take good care of the property and leave it in a clean and tidy condition at the end of the tenancy. A fixed charge of €100 applies if property is left in a very untidy state and complete disorder.
To permit the Owners and any Agents or Licensees reasonable access to the property.
Not to part with possession of the Property or share it except with members of the party.
Not to cause any annoyance or become a nuisance to occupants of adjoining premises.
The use of the property or any amenity that may be provided by the Owners are entirely at the Tenant's risk and no responsibility will be accepted by the owners for any loss, damage or injury to persons who make use of them or any belongings of the persons who use them.
All cars and other vehicles are parked entirely at the Tenant's risk. The Owners can take no responsibility for any loss or damage to any car, vehicle or any contents thereof. Common areas at most of our properties are monitored by a 24-hour security cameras for your own safety.
Whilst the Owners will endeavour to return any baggage or personal property left behind after the holiday (subject to a charge whichmay be deducted from the Security Deposit) they can take no responsibility in respect thereof.
The Tenant must be entirely responsible for the safety of any children staying in the property as part of the group or at their invitation.
The owners can take no responsibility for any loss or injury to any pet that uses the property. Whilst swimming pools are cleaned once a week with certified materials, the use of swimming pools is entirely at the Tenant's risk. In particular, all children should be properly supervised at all times.
What form of payment method can I use when booking?
At the moment our system only accepts Visa and MasterCard credit card for bookings made online directly from our website. There is no additional charge for these payment options.
What are your terms for paying the deposit and the balance of the booking?
When you make a booking with us online, you will be asked to pay a deposit of 25% of the total price.
Once you've paid the deposit, you will receive a confirmation email for your booking and it will explain that the balance will be debited from your account 15 days before arrival from your credit on file.
This payment will show on your card statement as being made to Baron Group Dublin.
Baron Holiday Homes does not make any additional charges for card payments.
We ask guests who make a booking less than 15 days before arrival to pay the full booking price.
Applicants can reserve a property by e-mail, or by entering dates and number of persons in our website: www.baronholidayhomes.com, but the Owners accept no liability whatsoever for such reservations. Applicants should note that no contract for any property exists between them and the Owners until the Applicants have received the written confirmation by Owners.
The offer by the Applicants: Bookings may be accepted online or in writing when all questions have been answered satisfactorily. Unless otherwise agreed, for bookings made more than 15 days prior to the tenancy commencement date a deposit of 10% of the rent must be delivered with the booking. If a booking is made less than 15 days before the commencement date the full rent together with any additional charges must be paid at the time of delivery of the booking.
Acceptance by the Owners: Following receipt by the Owners’ Booking Form as above, the Owners will accept or reject the Applicant's offer, in the event of acceptance, owners will notify confirmation of such acceptance to the Applicants, whereupon a contract will exist between the Owners and the Applicants which will be subject to these conditions. Should the property booked become unavailable in circumstances beyond our control; the Owners reserve the right to provide accommodation of a similar standard on the Island without liability to them.
Once the Owners booking confirmation is forwarded, the Applicants are liable for the payment of the rent, or balance thereof, together with any additional charges, not later than 15 days before the start date of the tenancy. Non-payment by the due date will be treated as a cancellation and the Owners may re-let the property without reference to the Applicants who remain liable for payment of the full amount on the same basis as in the event of cancellation.
Special Covid19 Cancellation Policy for new bookings made from 1st May 2020 onwards - No monies will be lost should there be any travel restrictions, instead money will be kept as credit.
Grace Period - No fees charged for bookings cancelled within 24 hours of booking, for bookings done at least 48 hours from arrival date.
We strongly advise all guests to purchase travel insurance to ensure protection in case you need to cancel your holiday.
CANCELLATION POLICY - PROPERTIES WITH PRIVATE POOL
Cancellation requested 24 hours from time of booking made and more than 120 days before arrival date – no penalty, full deposit refunded
Cancellation done less than 120 days before arrival date – 10% of amount paid will be charged as penalty, the rest of the payment will be only refunded if the accommodation is re-let again for the full period of the intended stay
CANCELLATION POLICY - PROPERTIES WITH COMMUNAL POOL
Cancellation requested 24 hours from time of booking made and more than 60 days before arrival date – no penalty, full deposit refunded
Cancellation done less than 60 days before arrival date – 10% of amount paid will be charged as penalty, the rest of the payment will be only refunded if the accommodation is re-let again for the full period of the intended stay
Method of Payment
Payment may be made directly from our website by Visa or Master Credit Card or by Bank Transfer.
The Applicant acknowledges responsibility for all the details given on the booking form or, in case of an email, for all details written therein on behalf of all persons who will occupy the property for the period for which it has been booked and that all those persons are aware of the Booking Conditions. The Applicant shall be a member of the party occupying the property and be over the age of 18 years, and is/are required to acknowledge the following:
The property details state the maximum number of persons permitted to occupy the property and grounds and the applicant commits himself to the number of persons staying at the property or at any time using the property’s facilities under this booking Any breach of this provision will constitute a breach of contract whereupon the Owners may use credit card (as per security letter) to charge extra any amount he deems right or, at his sole discretion, may even terminate the booking forthwith in which event all monies paid by the Applicant will be forfeited.
During our high season (15 July – 31 August) the rate is standard for maximum occupancy of each property.
During the rest of the year, rates are worked out per person and our system will quote according to the number of persons entered. The range is from €10 per person per night in a villa with a pool to €5 per person per night in the apartments with a shared pool.
The number of bedrooms available, will be according to the amount of persons paid when making a booking, example: if house sleeps 8 and a guest has paid for 6 persons, only 3 bedrooms will be available, the 4th bedroom will be closed.
Should you require extra bedding please enter amount in the comments section when making a booking and we will confirm by email.
There is no charge for children under the age of 2 years old at time of holiday, but please list them in the comments box when making a booking.
Extra charges for additional bedding are as follows:
Folding bed x 1 @ Euro 10 per night
Baby Cot x 1 free of charge, then @ Euro 5 per night for every additional cot
High Chair x 1 free of charge, then @ Euro 5 per night for every additional high chair
The Owners reserve the right to refuse admittance to any party if in the Owner's absolute opinion, the Applicant or any person of the group is unsuitable for the property due to age, ill health, disability, inexperience or any other good and proper reason not otherwise being a breach of these conditions. In such an event, all sums paid by the Applicant shall be repaid in full and the Contract shall be discharged without further liability on either party.
The Owners reserve the right to re-possess the property at any time where damage has been caused by the Applicant or any member of the group or in the Owner's absolute opinion is likely to be caused by the Applicant or any member of the group or other person visiting the property at the invitation of any such person. In such an event, the Owners shall not be liable to make any refund whatsoever.
Bookings will not be made from applicants under the age of 18 years.
This agreement is made on the basis that the property is to be occupied by the Tenant on short let for a holiday and the Tenant acknowledges that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.
General House Rules & Policies
What are the check-in/check-out rules?
Earliest Check in time: 3:00PM
Latest Check out time: 10:00AM*
*Temporarily pandemic Check out time in order to have more time cleaning and disinfecting after each guest, normal checkout time is 11am.
Depending on availability we can be flexible on times, please enquire. Any earlier checkin or late checkout must be confirmed in writing by Baron Holiday Homes.
We try to meet all guests arriving up to 19:00 hours for check in at the property. Guests that are arriving after 19:00 will be given a link with directions and a 4-digit code to retrieve the key which will open the front door. Please view our Arrival details form.
Is smoking allowed?
Smoking is not permitted inside any of our rental properties, however, you are allowed to smoke in the outside areas – balconies, terraces and private pool area.
Can we have a party in the property?
Our properties are not suitable for stag or/ and hens parties.
Furthermore, guests agree to maintain a reasonable level of noise at all times of the day and night, so as not to disturb or disrupt neighbours. Guests shall fully cooperate with all other guests in the neighbourhood building in an effort to maintain a peaceful atmosphere at all times. Guests agrees not to create and/or maintain a nuisance or other disturbance that infringes upon the comfortable living conditions or privacy of other neighbouring residents.
Guests further agrees that behaviour on the part of the Tenant that violates any term of the House Rules or any rent contract is grounds for the termination of their holiday let by Baron Holiday Homes.
Non-availability of Property
If for any reason beyond the Owners control the property is not available on the date booked or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by the Applicant will be refunded in full but the Applicant shall have no further claim against the Owners.
All complaints should be notified to the Owners immediately as they arise, so that the matter can be investigated in good time and, if necessary, remedial action taken. In no circumstances will compensation be paid in respect of complaints raised after the tenancy has ended when the Tenant has not drawn the matter to the Owner's attention, or has denied the Owners the opportunity of investigating the complaint in order to put the matter right during the tenancy.
Maximum of 2 pets per property are allowed on request to Baron Holiday Homes in writing at selected properties.
Properties with private pool - there is € 45 pet fee total
Properties with shared pool - there is € 15 pet fee total
If bringing your pet, it is important that you contact us as soon as you can before you make a booking. We will then provide written authorization after agreeing to the conditions below:
If authorized, guests must bring a pet basket to the property. Pets are not allowed to lie on the bedding or chairs.
Pets must not be left unattended in properties, or elsewhere.
All pet litter must be removed by tenant and we reserve the right to charge extra if any litter is found inside the property.
Fully refundable security deposit
A mandatory fully refundable security deposit of:
€200 for up to 6 adults and €400 from 7 adults and up for properties with private pool
€ 200 for properties with shared pool
is needed and will be charge from the card on file with the rest of the amount due 2 weeks before arrival date. This amount will be refunded automatically within 7 days of checkout.
Please make sure that there are sufficient funds and check your daily limit on your card.
Should the payment not go through, because the card is expired or other reasons, we will send you an email with a secured link in order to make the payment manually.
Before you arrive we will send you an email with all the information you need about getting to your Baron Holiday Home – including the full address of the property, directions on how to get there, and the contact number of the person who will meet you. You will be instructed to call from on board the ferry if arriving before 7pm.
If you have booked a direct transfer from the airport with a driver – our driver will meet you at Malta Airport and will accompany you direct to your rental property. He/she will have keys. The car hire will be delivered and picked up from the holiday home free of charge.
We try to meet all our guests for check in, except those that will be arriving after 7pm. We strongly advise you to book our direct transfer service as we don't meet our guests at the property after this time. (See Getting To Gozo on our website for details.)
If you choose to arrive at the property on your own after 7pm hours – we will send you directions to the house and a 4-digit code to access the key safe holder at the door to the property, however if you have difficulty finding the house after this hour, you can reach us on mobile: 356 99660014/ 356 99440014 and a charge flat fee of €50 will apply.
Our representatives will than visit you at your rental property within 24 hours to help you with any issues concerning the property and can also help with booking tours and activities to make your Gozo experience a memorable one.
The Owners representatives/maintenance staff shall be allowed access to the properties at any reasonable time during the tenancy.
Breach of Contract
If there shall be a breach of any of these conditions the Owners reserve the right to re-enter the property and terminate the tenancy without prejudice to any other rights and remedies available to the Owners.
In the event of a discrepancy between these Booking Conditions and any other contents of any brochure, these conditions shall prevail.
Malta Eco Tax
Payable by all tourists and locals from the age of 18 and over. €0.50c per person for each night spent on the Maltese Islands for types of accommodation, such as hotels, guest houses, hostels, resorts, timeshare and host families, among others. Capped at a maximum of €5 for each continuous stay. This is paid locally in cash only and collected at check in by one of our staff.